Skip to content

Acceptable Use Policy

Submitting an abuse report

If you need to submit an abuse report, please visit our Abuse report page.

Last updated 2025-07-21

Your use of any StarCat Systems product or service is subject to all of our policies, including this Acceptable Use Policy (AUP). To sum it up, StarCat Systems reserves the right to suspend or terminate your account, with or without notice, and in our sole discretion.

We would love to give an exhaustive list of ok and not-ok activities, but folks are creative and we can’t predict everything they’ll come up with. Generally speaking, however, go ahead and be creative but don’t do anything on our services that negatively impacts StarCat Systems, other customers, or third parties.

Some examples of prohibited uses:

  • Spamming (sending, proxying, or serving spam or unsolicited marketingcontent)
  • Bypassing free allowance and/or trial plan limits
  • Cryptomining of any variety
  • Copyright violations (bots, torrents, mirrors)
  • Security testing (network or application scanning, phishing, or penetration testing) without our prior written consent
  • Serving violent or harassing content (doxxing, revenge pornography)
  • Illegal activities of any kind, according to the laws of the USA, Germany, and Finland

Beyond these examples, you acknowledge that you may not:

  • Collect or extract information and/or user data from accounts which do not belong to you.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services.
  • Trick, defraud, or mislead us or other users, including but not limited to making false reports or impersonating another user.
  • Upload or transmit (or attempt to upload or to transmit) viruses or any type of malware, or information collection mechanism, including 1×1 pixels, web bugs, cookies, or other similar devices.
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or the Services connected.
  • Harass, annoy, intimidate, or threaten others, or any of our employees engaged in providing any portion of the Services to you.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.
  • Use the Services in a manner that violates (or causes us to violate) any agreements with our Subprocessors or service providers.

This policy applies to all StarCat products

Unless otherwise noted, this policy applies to all products and services built and provided by StarCat Systems. If there are any variations to policies for specific products, we'll make a note on that product's policies page(s).

Attribution

Portions of this policy are adapted from the Basecamp open-source policies / CC BY 4.0